If you are using piped natural gas (PNG) from Charotar Gas Sahakari Mandali Ltd., then paying your gas bill on time is very important. Late payment can lead to penalties or even disconnection of gas supply.
The good news is that today, you can pay your Charotar gas bill easily from home using online methods, or you can also pay offline if you prefer.
In this guide, I will explain everything step-by-step in a simple way:
- How to check your gas bill
- Online payment methods (website, apps, UPI, cards)
- Offline payment options
- Required details (Customer ID, etc.)
- Common problems and solutions
- Useful tips for Indian users
About Charotar Gas

Charotar Gas Sahakari Mandali Ltd. (CGSML) is a cooperative gas company that supplies piped natural gas (PNG) to homes, industries, and commercial users mainly in Gujarat.
Customers receive gas bills monthly or based on usage cycle.
Details Required for Charotar Gas Bill Payment
Before paying your bill, keep these details ready:
- Customer ID / Consumer Number
- A unique number printed on your gas bill
- Used to identify your connection
- Registered Mobile Number
- Required for OTP and updates
- Email ID (Optional)
- To receive payment receipt
👉 Tip: Always double-check your Customer ID before making payment.
How to Check Charotar Gas Bill Online
Before making payment, you should check your bill amount.
Step-by-Step Process:
- Visit the official website:
👉 https://www.charotargas.co.in - Go to Bill Payment / Quick Pay section
- Enter your Customer ID
- Click on Submit / View Bill
- Your bill details will appear:
- Total amount
- Due date
- Billing period
👉 Note: Sometimes, the latest bill may take some time to update.
Online Methods to Pay Charotar Gas Bill
Online payment is the fastest and easiest method. Let’s look at all available options.
- Payment via Official Website (Recommended)
The safest method is through the official website of Charotar Gas Sahakari Mandali Ltd..
Steps:
- Visit the official website
- Click on Quick Pay / Bill Payment
- Enter your Customer ID
- Verify bill details
- Choose payment method:
- UPI
- Debit card
- Credit card
- Net banking
- Complete the payment
- Download or save receipt
👉 This method is secure and gives instant confirmation.
- Payment via Mobile Apps
You can pay your bill using popular mobile apps available in India.
Supported Apps:
- Google Pay
- PhonePe
- Paytm
Steps:
- Open your app
- Go to Bill Payments
- Select Piped Gas
- Choose Charotar Gas
- Enter your Customer ID
- Check bill details
- Pay using:
- UPI
- Wallet
- Debit/Credit card
👉 These apps are very easy to use and often provide cashback offers.
- Payment via UPI (Direct Method)
UPI is one of the fastest ways to pay your gas bill.
Steps:
- Open any UPI app
- Go to bill payments section
- Enter Customer ID
- Confirm amount
- Enter UPI PIN
👉 Payment is completed within seconds.
- Payment via Net Banking
If you prefer using your bank account:
Steps:
- Visit official website or payment app
- Select Net Banking
- Choose your bank
- Login using credentials
- Confirm payment
👉 Suitable for users who do not use UPI.
- Payment via Debit/Credit Card
You can also pay using your card.
Steps:
- Enter card details
- Enter OTP received on mobile
- Confirm payment
👉 Works for both Visa and MasterCard users.
- Payment via Wallet Apps
Wallet apps like Paytm or PhonePe allow quick payments.
Benefits:
- Fast process
- Cashback offers
- Easy tracking
Offline Methods to Pay Charotar Gas Bill
If you are not comfortable with online payment, you can use offline options.
- Payment at Gas Office
Steps:
- Visit nearest Charotar Gas office
- Carry your gas bill or Customer ID
- Pay using:
- Cash
- Card
- Collect receipt
- Authorized Collection Centers
- Some local centers accept gas bill payments
- Provide your Customer ID and pay the bill
- Cheque Payment
Steps:
- Write cheque in favor of “Charotar Gas Sahakari Mandali Ltd.”
- Submit at office or drop box
- Processing may take 2–3 days
How to Download Bill Receipt
After payment, you can download your receipt easily.
Methods:
- From official website
- From mobile apps
- From email (if registered)
Receipt Contains:
- Transaction ID
- Payment date
- Amount paid
- Status
👉 Always save receipt for future use.
How to Check Payment History
You can check previous payments easily.
Using Website:
- Login → Account section → Payment history
Using Apps:
- Open app → Transaction history
Common Problems & Solutions
Here are some common issues users face:
- Payment Failed but Money Deducted
Solution:
- Wait 24–48 hours
- Money is usually refunded automatically
- Contact support if not refunded
- Bill Not Showing
Reason:
- Delay in system update
Solution:
- Wait and check again later
- Wrong Customer ID Entered
Solution:
- Always double-check before payment
- Website Not Working
Solution:
- Try again later
- Use mobile apps like Paytm
Helpful Tips for Users
✔ Pay your bill before due date
✔ Use UPI for fast payment
✔ Save receipts for safety
✔ Register mobile number for alerts
✔ Enable reminders in apps
✔ Avoid using public Wi-Fi for payment
Benefits of Online Payment
- 24/7 availability
- No need to visit office
- Instant confirmation
- Safe and secure
- Cashback and rewards
FAQ (Frequently Asked Questions)
Q1. What is Customer ID in Charotar Gas?
It is a unique number printed on your bill used to identify your connection.
Q2. Can I pay Charotar gas bill through UPI?
Yes, you can use apps like Google Pay or PhonePe.
Q3. How long does payment take?
Online payments are usually instant.
Q4. What happens if I don’t pay the bill?
Late fees may apply, and gas supply can be disconnected.
Q5. Can I download old bills?
Yes, you can check and download previous bills from the website or apps.
Conclusion
Paying your Charotar Gas bill is now very simple and convenient. Whether you choose online methods like UPI, mobile apps, or the official website, or prefer offline payment, there are multiple options available.
For beginners, the best method is:
👉 Use UPI apps like Google Pay
👉 Keep your Customer ID ready
👉 Always save your receipt
By following this guide, you can easily pay your gas bill without any confusion and avoid late fees.